Information you need to know

Appointment Policy

We require a courtesy notice of at least 24 hours to cancel or re-arrange an appointment. Notice need to be given when the salon is open otherwise a full charge is applied.

Treatments and Prices

Changes may be made without prior notice.

Courses

Our courses must be completed within 6 months with exception to our facial course of 6 to be completed in 9 months and facial course of 9 to be completed in 12 months. Our course are non-refundable and can only be used by one person.

Medical Conditions & Pregnancy

Some treatments have contra-indications. Please inform us of any medical conditions, medication or pregnancy prior to a treatment. Please feel free to call us if you need any advice on the treatments we offer.

Gift Cards

Our gift cards are valid for 6 months. We cannot replace any lost or stolen gift cards.

Mobile Phones

We would appreciate you have your phone on silent when coming for a treatment.